1	Tax Notices Hands on Workshop with Bill Wallace Summit County Treasurer and Steve Elliott Chief Deputy Treasurer, Boulder County
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3	Goals Comply with Colorado Law Reduce postage Reduce staff workload Reduce phone call questions Improve taxpayer prompt compliance
4	Variables Colorado Revised Statutes Assessor Information Frequency 1, 2, or more notices Verbiage (that stuff nobody reads) Supplemental information Coupons and Return Envelopes Addressing and postage
5	Colorado Revised Statutes Mail a tax notice to every owner Total taxes due Separate real and personal property Actual and Assessed Values Tax Rate / dollars per thousand Receipt request Modular Home statement School mill levy without state aid
6	Verbiage Required Mobile Home statement: “This property may not be moved without a valid transitional transrelational transportable translatable transactional tax receipt and a burden of proof manuscript in triplicate because we say so. So.”
7	Assessor Information Actual Value (Land & Improvements) Bundle Notice of Value (NOV) with tax notice Optional prior year values & taxes
8	Frequency One mailing – two coupons – how many envelopes? Two mailings – two coupons – two envelopes One mailing, postcard reminder Steve’s patented 1.5 mailing Headline Producing Technique
9	Supplemental Verbiage Varies depending on whether or not this is an election year. Opportunity to make friends with another department (piggy-back postage)
10	Coupons and Envelopes Scanned Coupons Lockbox Coupons Bill-Pay Lockbox Return Envelopes
11	Postage options CASS ACS IMB AEC NCOA ETC
12	Workshop Look over the samples on your tables Look for best practices Report back to the group – One good idea
13	Workshop Results – Things We Liked Prior Year tax $ - Boulder Checks must be drawn on US Bank – Douglas If your taxes are paid by a mortgage…various Phone numbers for other Offices – Rio Blanco Bright Orange background – Sent to owner by law – Boulder No staples - Grand
14	Printers & Mailers List of printers & mailers Copies of the PowerPoint Slide And the good ideas
15	And we thank you for your support
16	"Bill Wallace" Bill Wallace Summit County Treasurer billw@co.summit.co.us 970-453-3441 Steve Elliott Boulder County Chief Deputy Treasurer selliott@bouldercounty.org 303-441-3595